DriveMond Refund Policy
Effective Date: 1/12/2023
Thank you for choosing DriveMond. We are committed to providing a seamless and satisfactory experience with our solution.
At DriveMond, we understand the importance of a risk-free experience regarding our software. We are proud to offer a unique Zero-Risk 14-day Money-Back Guarantee, ensuring your satisfaction is our top priority.
Please review our refund policy below for information on your rights and responsibilities when seeking a refund for DriveMond.
Our Commitment:
Zero-Risk Assurance
We stand by the quality of DriveMond, and to underscore our confidence, we provide a Zero-Risk guarantee. If you are not completely satisfied within the first 14 days of your purchase, we will refund your entire investment.
No Questions Asked
Unlike traditional refund policies, we do not require you to explain your decision. Your satisfaction is paramount, and we respect your right to make decisions that best suit your needs.
14-Day Money-Back Guarantee
DriveMond offers a 14-day money-back guarantee for our customers. You are eligible for a full refund if you are not satisfied with your purchase for any reason within 14 days of the original purchase date.
Refund Process
Initiating a Refund
If you want to request a refund, please contact our customer support team within the 14-day period from the date of purchase. Provide your order number.
Verification
Our support team will review your request and may ask for additional information to understand your experience better and address any concerns. This step ensures we can improve our software based on valuable user feedback.
Approval and Processing
After your refund request is approved, we will process the refund within the next 3-7 business days.
Conditions for Refund Eligibility
Within 14 Days
Refund requests must be made within 14 days from the original purchase date.
Product Evaluation
Refunds are available for customers who have evaluated the DriveMond Software and found it unsatisfactory or not meeting their expectations.
Contacting Customer Support
Customers must contact our customer support team and provide the necessary information for refund processing.
Refunds Not Available in The Following Cases
-
If you change your mind after starting a new sale campaign.
- If you do not have sufficient logical reason to request a refund
- If you’re no longer interested in the solution after you’ve downloaded it
- If you suddenly change your decision
- If you do not have sufficient skillset to use the solution
- If you decide you don’t need the product anymore after receiving the license key
- If the solution wasn’t compatible with your existing setup
- If you did not understand what you purchased
Exceptions to Refund:
Technical Support:
Refunds will not be granted based on technical issues alone. Our support team can assist with technical challenges to ensure a positive experience.
Abuse of the Refund Policy:
6amTech reserves the right to deny refunds in cases where it is determined that the refund policy is being abused.
Contact Information:
If you have any questions or complaints about our refund policy, please reach us at https://support.6amtech.com/
Changes to the Refund Policy:
This refund policy is subject to change at any time by 6amTech. Any modifications will be applicable as soon as its posted on our website.
Thank you for choosing DriveMond. We appreciate your trust in our product and are dedicated to delivering a positive user experience.